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ARHD offers a full suite of resources and services to meet all of your IT support needs. We operate effectively in numerous configurations such as your entire IT department, a Centralized Service Desk for front line support, or supplemental support for high-end projects.
Infrastructure Assessment And Strategic IT Planning
ARHD performs an Infrastructure Assessment to provide your organization with a comprehensive understanding of your current IT operation and a customized strategic IT plan focused on infrastructure stabilization and industry best practices.
- Comprehensive documentation of your IT Infrastructure
- Identify security and business continuity risks
- Proactively address systems at risk of future unexpected failure
- Ensure the protection of your critical business data
- Budget appropriately for future needs
Infrastructure Design And Aligned IT Solutions
Your Infrastructure design is critical to run a reliable business operation. The goal is to eliminate complexity and implement a scalable, agile and efficient infrastructure focused on solutions that align IT with your business objectives.
- Stabilize your IT Infrastructure and Critical Systems
- Focus on Industry Standards and Best Practices
- Maximize the use of existing technology equipment and other resources
- Server Consolidation Planning
IT Project Implementation And Installation
ARHD’s Network Engineers average over 15 years of IT experience. With a variety of expert IT skills, ARHD provides high-quality, hands-on technical experience to ensure projects are executed correctly and efficiently.
- Exchange E-mail Server Installation and Migration
- Network Infrastructure Installation
- Server Colocation and Virtualization
- Server Installation, Replacement, and Migration
- IT Security and Firewall Setup, Configuration, and Testing
- Office Move Planning and Execution
On Site Service and 24x7x365 Support
Any support model requires some amount of traditional service and IT support. ARHD dispatches Engineers for onsite break/fix needs. Our clients receive a full suite of services at no additional charge.
- Immediate response for critical issues
- No charges for drive time and no on-site minimums
- Same Day Response Guaranteed
- Consistently assigned Senior Network Engineer Resources
- Ability to deploy on site resources anywhere in North America
- Resources deployed and managed by our ITIL-aligned IT Service Desk Model